Privacy Policy for Happy Hog Mobile

Last Updated: [01/09/2025]

This Privacy Policy describes how Indraft Innovation Company Limited ("the Company" or "Indraft") collects, uses, and/or discloses any information that can identify you as a natural person ("Personal Data") in your capacity as a user of the Happy Hog Mobile game service. This is done in compliance with all laws, regulations, and other legal requirements, including but not limited to the Personal Data Protection Act B.E. 2562 (2019) and subordinate laws related to the collection, use, and/or disclosure of personal data (as amended and/or changed from time to time) (collectively referred to as "Personal Data Protection Laws").

This policy applies to natural persons involved in the offering of the Company’s products or services. This includes prospective customers, customers, former customers, and natural persons acting on behalf of a juristic person, such as directors, advisors, executives, employees, agents, coordinators, etc.; service users; campaign participants; and legally authorized representatives of customers, such as authorized persons, legal guardians, etc., collectively referred to as "Data Subject," "Customer," or "You."

The Company reserves the right to update this Privacy Policy at any time. Therefore, we recommend that you read the Privacy Policy periodically. The Company will notify you of any material updates through appropriate channels.

Channels Through Which the Company Receives Personal Data

The Company may receive your Personal Data through several channels, including:

Directly from communication between the Company and you.
Indirectly from referrals from other persons, whom you may have consented to disclose or forward your Personal Data to the Company.
Automatically collected by the system when you visit the Company's website and/or use its various services.

Personal Data Collected by the Company

In collecting and retaining Personal Data, the Company will use lawful methods and limit the collection to what is necessary for its business purposes, such as service applications, contracting, communication, surveys, and system usage. Data may also be collected from other sources, such as the Department of Provincial Administration, the Department of Business Development, commercial data sources, social media, etc. The relevant Personal Data includes:

Contact information: Email or social media account information.
Information from automated systems or devices: IP address, cookies, service usage behavior, service history, voice, photos, motion images, social media account names, chat logs, geolocation, ID username, and membership ID.
Consumption data related to virtual goods and in-app purchase items, including usage history and inventory.
Other personal data that you may provide to the Company during communication, such as information on inquiries, interests, or other supporting information that can identify you, which you provide directly through various communication channels.

Purposes for Collecting, Using, and/or Disclosing Personal Data

The Company may rely on the following legal bases to collect, use, and/or disclose your Personal Data for the purposes below: (1) Consent, (2) Contractual obligations, (3) Legal obligations, (4) Legitimate interests, (5) Prevention of harm to life, body, or health, (6) Public interest, and/or other legal bases as permitted by Personal Data Protection Laws (as the case may be, depending on the relationship between the Company and you).

To process your requests prior to entering into a contract, such as inquiries, service applications, qualification checks, registration, and identity verification.
To enter into and manage the contractual relationship between the Company and you, for financial transactions and payment-related services, and to deliver products and services to you, including after-sales service.
To monitor, manage, and track the consumption of in-app purchase items for the purpose of maintaining game balance, providing customer support, and improving overall game features and user experience.
To communicate with you and provide information related to the products and services you receive.
For administrative purposes, such as customer relationship management, complaint handling, service development and improvement, and service usage auditing.
For marketing communication, such as public relations and marketing information dissemination, inviting participation in various activities, product analysis and development, and advertising management.
For internal management, such as customer data storage, service analysis and reporting, information system maintenance, and product and service development for you.
To protect the Company's interests by detecting and preventing fraud.
For corporate transactions in case of a sale, transfer, merger, corporate restructuring, or similar events.
To comply with laws, such as tax law, anti-money laundering law, personal data protection law, and criminal law.
For legitimate interests, such as business operations, security, crime prevention, risk management, governance, business planning, and exercising legal rights in court.
To prevent or suppress danger to a person's life, body, or health.

If the Company requires your Personal Data to enter into or perform a contract or comply with a law, and you do not provide it, the Company may be unable to proceed with your request.

Furthermore, please be aware that your refusal or withdrawal of consent may result in the Company being unable to fully fulfill your request or its contractual obligations to you.

Transfer and Disclosure of Personal Data

The Company may disclose your Personal Data to the third parties listed below for the purposes of this Privacy Policy. These third parties may be located inside or outside Thailand.

Government agencies: Such as the Revenue Department, the Office of the Consumer Protection Board, the Department of Business Development, the Ministry of Commerce, the Legal Execution Department, the Anti-Money Laundering Office, courts, or any other agency with legal authority.
External service providers: Such as software and IT system providers, transportation service providers, data analytics service providers, marketing service providers, organizational management assessors, external auditors, various consultants (e.g., legal consultants, business planning consultants), and other advisors.
Other third parties: Such as transferees in cases of corporate restructuring, mergers, business transfers, or complainants or third parties who request CCTV footage, as the case may be.

International Transfer of Personal Data

The Company may transfer your Personal Data to third parties in foreign countries, which may or may not have an equivalent level of personal data protection. The Company will take steps and measures to ensure that your Personal Data is transferred securely and that the recipient has an appropriate level of personal data protection, or as otherwise required by law. The Company will request your consent for international data transfers if required by law.

Retention Period for Personal Data

To achieve all the purposes mentioned above, the Company must collect and process your Personal Data for the following periods:

For the purpose of providing services, entering into contracts, and/or performing rights and duties under a contract, the Company must process your Personal Data for as long as it has a duty to provide services to you.
For the purpose of fulfilling the Company's legal obligations, the Company must process your Personal Data for the period specified by the relevant laws.
For the purpose of building and improving business relationships and/or improving services, the Company reserves the right to retain such Personal Data for as long as the Company has a business need, ensuring it does not unreasonably affect your rights as a data subject.
For the purpose of protecting and defending the Company’s legal rights, the Company needs to retain such Personal Data for the duration of the relevant statute of limitations.
If you have given the Company consent for processing data for a specific purpose, the Company will process your Personal Data until you withdraw your consent.

Personal Data Protection

The Company has established and/or selected appropriate mechanisms and techniques for Personal Data storage, along with security measures in accordance with Personal Data Protection Laws and related laws. Access to your Personal Data is restricted to the Company's employees and agents to prevent unauthorized use, disclosure, destruction, or access.

Rights of the Data Subject

Subject to the provisions and exceptions of the Personal Data Protection Laws, you may have the following rights:

Right to access or request a copy of your Personal Data.
Right to rectification of incomplete, outdated, or misleading Personal Data.
Right to data portability: The right to receive your Personal Data held by the Company in a structured, machine-readable electronic format, and to transmit or transfer such data to another data controller, provided that (a) it is Personal Data you have provided to the Company and (b) the Company has your consent to collect, use, and/or disclose it, or it is necessary for the performance of a contract with you.
Right to object to the collection, use, and/or disclosure of your Personal Data, such as objecting to direct marketing.
Right to restriction of processing of your Personal Data.
Right to withdraw consent at any time for the purposes for which you have consented to the Company's collection, use, and/or disclosure of your Personal Data.
Right to erasure or destruction of your Personal Data, or to make it non-personally identifiable.
Right to lodge a complaint with the competent authority if you believe the Company’s collection, use, and/or disclosure of your Personal Data is unlawful or not in accordance with Personal Data Protection Laws.

Data Deletion Request

You may request the deletion of your personal data through the in-product feature located in the game's settings. The Company will process your request within 15-30 days from the date of the request. Once the data deletion process is complete, your data will be permanently deleted and cannot be restored or accessed again.

Contacting the Company

Company: Indraft Innovation Co.,LTD.
Address: 237/26 Moo 5 Na Klua Banglamung Chonburi 20150
Contact Channel: +66925962233

Cookie Policy

The Company may collect, use, and/or disclose Personal Data about your visits and use of its website (collectively referred to as "Personal Data") by using cookies or other similar technologies when you visit the Company's website. This is done to facilitate your website usage, enhance the user experience, and respond to your specific needs.

This Cookie Policy provides the following details:

What are Cookies?

A cookie is a small text file stored on your computer or an internet-connected device, such as a smartphone or tablet, when you visit the Company's website. Cookies typically record your Personal Data upon entering the Company's website, such as your name, address, email, password, IP address, phone number, search queries, and various user settings (e.g., language).

Cookies help the Company understand how you use its website so that it can improve your user experience and services to better meet your needs. Recording cookie settings helps remember your usage preferences, making your next visit to the website more convenient, faster, and more responsive to your needs.

What Types of Cookies Does the Company Use?

The Company may use the following types of cookies when you visit its website:

Strictly Necessary Cookies
Site Functionality Cookies
Site Analytical/Performance Cookies

How Does the Company Use Cookies?

The Company will collect, use, or disclose your Personal Data, including your usage settings, when you visit its website by placing several cookie files into your web browser. In this case, the Company uses cookies for the following purposes:

Strictly Necessary Cookies: These cookies are essential for the website's functionality, including cookies that allow you to securely access information and use our website. Disabling these cookies will prevent you from using the Company's website or applications.
Site Functionality Cookies: These cookies help the Company remember your interactions when using the website and applications, such as registration and logging in. These cookies are used to recognize you when you return to the website, which helps us customize content for you, adapt our website to your usage needs, and remember your settings, such as the language, region, or font size you choose to use on the website. If you do not allow these cookies, some or all related services may not function to their full potential.
Site Analytical/Performance Cookies: These cookies will help us recognize and count the number of visitors to the website and understand visitor behavior. This helps us improve the quality and suitability of the website's functionality. It also helps us collect statistical information about how users access and behave on the website, which will improve the website's performance by making it easier for users to find what they are looking for, helps us understand user interests, and measures the effectiveness of our advertisements. If you do not allow these cookies, we will not know when you visited our website and will not be able to monitor the website's performance.

Some cookies on this website are managed by third parties, such as advertising networks, operators related to various functionalities like video, maps, and social media, and other external website providers like web traffic analysis services. These are often analytical/performance cookies. You should review the cookie and privacy policies on the third-party websites to understand how they may use your information.

Cookie Management

You can manage cookies by changing your cookie settings, either by accepting, rejecting, or deleting cookies set on the Company's website. You can do this by selecting the cookie settings or your browser settings, such as preventing cookies from being installed on your device by disabling them. However, these cookie settings may affect the performance of the Company's website, as you may not be able to use certain parts of the website, use the website to its full potential, or your usage settings may not be saved. This may also affect the display of the Company's website pages, which may not be displayed correctly or completely.